Privacy Policy

Effective Date: March 30, 2025

1. Introduction

The Healing Hive (“we,” “our,” or “us”) is a registered business operating in Ontario, Canada. We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Personal Health Information Protection Act (PHIPA) where applicable. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of personal information:

–Technical & Usage Data: Cookies, IP addresses, device type, and analytics data to improve website functionality.

–Contact Information: Name, email, phone number, and mailing address when you contact us or book a service.

–Health Information: If applicable, limited personal health details necessary for wellness consultations.

–Payment Information: Processed securely through third-party providers; we do not store full payment details.

3. How We Use Your Information

We collect and use your information for the following purposes:

-To conduct internal analytics for service improvement.

-To provide and improve our wellness and therapy services.

-To schedule and manage client appointments.

-To respond to inquiries and communicate with clients.

-To ensure compliance with legal and regulatory requirements.

4. Consent & Your Rights

By using our services, you consent to the collection and processing of your personal information. Under PIPEDA and PHIPA, you have the right to:

-File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

-Access, correct, or delete your personal information.

-Withdraw consent for data processing at any time, subject to legal or contractual obligations.

5. Data Protection & Security

We implement administrative, technical, and physical security measures to safeguard your personal information. However, no method is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

6. Sharing & Disclosure of Information

We do not sell or rent your personal data. However, we may share information with:

–Emergency services if there is a risk of harm to yourself or others.

–Service providers (e.g., payment processors, scheduling platforms) who maintain confidentiality agreements.

–Legal authorities if required by law, such as responding to court orders or legal investigations.

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review external privacy policies before providing personal information.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can adjust cookie settings in your browser; however, disabling cookies may affect website functionality.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our website implies acceptance of any revisions.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
connect@thehealinghivewellness.ca.

The Healing Hive Holistic Wellness, New Hamburg, Ontario, Canada